Task Order: N00178-12-4000
Point of Contact (POC):
Hildegarde M. Sylla
(301) 585-1238 ext 105 firstname.lastname@example.org
Technical Point of Contact (TPOC):
Sr. Vice President, Operations
(301) 585-1238 ext 109 email@example.com
Contracts & Special Projects
(301) 585-1238 ext 114
More than twenty years in telecommunication with past work and experience in telephony network, data transmission network (X25 and IP), microwave communication, mobile wireless technology, fiber optic transmission and satellite communication.
Professional Experience (Past Three Years)
2008 – Present AIS Engineering, Inc. Engineering and Technical Director
Responsible for network operation and maintenance coordination, design and development of network solutions; and end to end delivery of service such as VoIP, VPN, Data, Video over satellite platforms with terrestrial leased line or MPLS backhaul.
Quality Assurance Program
AIS implements Quality Assurance and Control (QA&C) at both the technical operations and program execution levels. Technical QA&C is overseen by our Director of Operations and Maintenance (DOM) in coordination with the Task PM. Using the NOC monitoring tools and daily published internal trouble ticket and task status summary reports, AIS’ NOC management, the PM and our DOM review status and direct actions on a daily basis. Where required, AIS will produce a Quality Assurance Surveillance Plan (QASP) that identifies performance metrics, deliverables and major tasks including the method of surveillance, performance standards and the evaluation method used by SEAPORT. Program level QA&C is implemented via monthly reporting regimens, weekly meetings (described in §4.1) and financial processes for cost control.
SEAPORT benefits from AIS’ small (agile) business status while still receiving methodical and auditable purchasing, invoicing, cost accounting and labor tracking processes via AIS’ SharePoint and the DCAA-approved Deltek GCS Premiere software. When a new Task Order (TO) is received, lines of accounting are created for the tasking based on the WBS, TO deliverables and contract CLINs. Costs are then tracked and resources applied per line of accounting to account for all TO costs. All transactions such as Purchase Orders, labor charge codes and payable invoices will be linked to the WBS items, TO deliverables and contract CLIN accounts.
AIS’ purchasing and contracting practices require our program and technical support personnel to obtain written vendor cost quotations prior to requisitioning or issuance of a purchase order. All PO issued are then referenced to the vendor or subcontractor quotation (or contract) plus an identified line of accounting (tied to the TO). All AIS internal labor use biweekly timesheets with specific charge codes used to account for all time worked. These codes are directly tied to the proper lines of accounting for labor on that TO. AIS’ COO and PMs receive monthly reports for all labor, purchases, and charges to the lines of accounting related to the PM’s TOs.
AIS USES Deltek GCS Premier, a DCAA compliant Financial Management System for its accounting and billing processes. All invoices will be net thirty (30) days after customer’s receipt of an acceptable (verified) invoice and will include as a minimum: contractor number, remittance address, and delivery order number, period of performance, labor hours by labor categories, labor rates, other direct costs i.e., travel, material etc. and invoice total. AIS has experience in program management, cost recovery reports, fee collection and management and ensuring and validating program metrics.
AIS will use PMI best practices in the management and measurement of Subcontractor performance as part of the overall Task Service Plan (TSP). AIS’ PM will evaluate each task order and choose the labor implementation approach that provides the best cost and schedule efficiency for the program. This may involve the use of contract labor for systems integration tasks (e.g., rack wiring, unit testing, integration, assembly work), depot setup, storage area provisioning, and ILS support. AIS’ PM will identify and assign the requirements for each subcontracted work element, develop a detailed statement of work (SOW), and define the performance metrics that will be rolled into the TSP for reporting to SEAPORT. Subcontractors will be selected based upon defined criteria for each task considering their locality to AIS, labor specialty, capability, price structure and past performance. At the corporate level, AIS’ Contracts Manager will enforce the use of standardized subcontract terms and conditions, mutual non-disclosure and non-compete agreements, and AIS’ standard purchase order issuance procedures to track each Subcontractor.
Once under contract, weekly status reporting will be established with the Subcontractor to ensure we have timely insight into any technical, schedule, or cost performance issues. Subcontractor representatives may participate in AIS/Government meetings either on a scheduled basis or from time to time as required.